About Us

Charlotte has a professional services background with over 15 years working for Deloitte in audit, corporate finance and consultancy.

Charlotte’s passion for working with those most in need in our society started on a two year secondment to Business in the Community, Prince Charles’ business to business charity, from Deloitte in 1994. In 2004 she started working with BiTC to explore how we can enable long term homeless individuals to deal with the causes of their situation, rather than simply addressing the symptoms. The driving goal was to enable lasting positive outcomes rather than short term fixes.

It was this work that led Charlotte to co-found The Warrior Programme in 2007, and it is this founding principle to enable individuals to take back control of their lives and realise their potential, that drives the service and support that we provide. Charlotte has been instrumental in the design, development and success of the Charity since its inception, and as a Founder Trustee has  focussed on strategy, fundraising, finance, corporate governance and the development of the research led, evidence based delivery model of the programme. In June 2021 Charlotte was delighted to accept the Board’s request to become CEO to drive forward further innovation and development.

Based in the Hogan Lovells London office, Jackie Newstead is a Partner and the firm’s former Global Head of Real Estate. For more than 30 years, she has been helping investors, developers, and occupiers with acquisitions and disposals of investments, some held directly, and some held through investment vehicles. She has worked with most asset classes, from office, retail, and logistics to hotels, residential, student housing, car auction sites, and bingo halls. She has also aided clients with the development of land sites across the asset classes—from land acquisition, to finance, letting, and ultimate sale.

Jackie has also built up particular knowledge in the hotel and leisure sector, guiding owners and operators through acquisitions and disposals, financings, and management arrangements.

Jackie is a member of the British Property Federation, the Investment Property Forum, the Association of Real Property and Infrastructure and the Urban Land Institute. She also chairs the City of London Law Society Land Law Committee and is a member of the Policy and Campaigns Committee of Real Estate Balance. She is recommended by The Legal 500, Chambers UK, and Who’s Who Legal for real estate. UK Super Lawyers puts her in their top 100 lawyers in the UK (and in the top 50 women.)

Chris is a solicitor and entrepreneur. He has founded and developed a number of diverse businesses operating in the UK and internationally, including Maratex Ltd (a CIS retailer sold in 2007), Inspecs PLC which he divested in 2012 and G-volution Ltd which he runs now.

Chris has experience in growing organisations with new and innovative products & services and has been a trustee of Warrior since its inception, assisting in guiding the commercial strategy of the organisation.

After a successful military career Andy Bacon has been a senior health director (executive and non-executive), leader and manager in England and overseas.  He has worked in and with the public, private and voluntary sectors.  He has also worked with primary care, community, and hospital-based services.  He has been involved in both the providing of clinical services and in the commissioning, planning and procurement of them.  His areas of interest are in armed forces healthcare, developing integrated care systems, mental health and improving health in low- and middle-income countries. 

He was also the CEO of a charitable children’s hospital in East Africa and holds and has held a number of Trusteeships of charities.  He was, until recently, responsible for the developing of strategy and policy for the interface between the UK armed forces and the NHS. He recently gained a postgraduate qualification in global mental health and was appointed a visiting professor at the University of Chester and since April 2022 has been undertaking (paid and unpaid) consultancy work.

Paul Farrand (PF) is Professor of Evidence Based Psychological Practice and Research, and Director of the Low-Intensity Cognitive Behavioural Therapy (LICBT) portfolio within Clinical Education, Development and Research (CEDAR), Psychology University of Exeter. He holds several Expert Advisor positions, including for the NHS Talking Therapies: Anxiety and Depression programme, Psychological Practice in Physical Health Care and National Institute of Health and Care Excellence (NICE) Medical Technology Advisory Group. At an international level he acts as a Scientific Advisor regarding worldwide developments in Low-Intensity CBT in countries such as the USA, Saudi Arabia and Sweden. He is an internationally renowned expert in LICBT (i.e., CBT self-help) with over 120 publications, investigator in many research grants, including two exceeding £2 million and is a regular keynote presenter at conferences and professional groups across the world. Paul has substantial expertise in the development, test, evaluation, and implementation of CBT self-help interventions, especially in a written and mobile phone app format and adapting the interventions to enhance acceptability for specific groups. Particular work focusses upon Armed Forces Veterans where Paul has developed several specific interventions, informed development of a LICBT mental health service and is currently working on an OVA funded research project adapting a mobile phone app (Iona) to ensure acceptability and effectiveness for ex-servicewomen.

Kauser Hussain is the Partnerships Lead at Flow Neuroscience, a pioneering health technology organisation transforming mental health care. With a strong background in science and healthcare, Kauser brings over 15 years of experience in biotechnology and health innovation.  Kauser spent 10 years in the stem cell field, where she held senior leadership roles driving strategic growth, enhancing market share across the NHS and private sectors, and expanding services into the Middle East, Asia, and Europe. At Flow Neuroscience, Kauser is at the forefront of international market expansion and strategic partnerships, introducing their innovative solutions to new regions worldwide. Kauser’s expertise lies in product optimisation, brand building, go-to-market strategies, and partnership development. She is deeply passionate about mental health innovation and dedicated to raising awareness and advancing access to effective care.  

Malcolm Lowe-Lauri is currently CEO of Academic Health Solutions, an expert health and life science advisory company. He has worked for over 45 years in health and life sciences. For 32 years he was an NHS manager and leader, including 17 years as a CEO. From 2012-16 and 2020-22 he was a health and life sciences leader for KPMG and Grant Thornton. From 2016-20 he was executive director of Cambridge University Health Partners, responsible for the development of the Cambridge Biomedical Campus as a leading centre for research, development, innovation and industry partnerships. In addition to his trustee role with Warrior he is a Non-Executive Director of the Life Sciences Hub Wales.